Frequently Asked Questions
Find answers to common questions about your Verafied New York experience
What materials are used in your jewelry?
We primarily use high-quality 18k gold-plated brass, sterling silver, and ethically sourced pearls to ensure longevity and a premium feel.
Can I modify or cancel my order after it's placed?
Orders are processed quickly; however, you can contact us within 2 hours of placement to request changes or a cancellation.
How should I care for my Verafied pieces?
To maintain luster, avoid contact with water, perfumes, and lotions. Store your jewelry in the provided pouch when not in use.
Do you ship internationally?
Yes, we offer worldwide shipping. Customs duties and taxes are calculated at checkout for most destinations.
Are your handbags made of genuine leather?
Our handbag collection features both premium genuine leather and eco-friendly vegan alternatives, as specified in each product description.
How do I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery progress.